Recent Why SERVPRO Posts

Trauma Scene Safety & Clean-Up

12/17/2020 (Permalink)

biohazard symbol on yellow-orange square with black stripes horizontal and warning on the top, biohazard on bottom. Biohazard Symbol

Handling the aftermath of a death on your property is a sensitive ordeal. Although a mortician or coroner will remove a body from your home the matter of cleanup is left to the homeowner or landlord. Contributing to the emotional agony loved ones are feeling there are serious health risks and barriers to clean-up that must be considered before moving forward. Recognizing that as a human body begins to decompose the entire house becomes a biohazard scene containing potential infections and diseases throughout. 

Health Risk

  • Human waste including bodily fluids, urine, and feces can contain E. coli, norovirus, and pinworms. 
  • Bloodborne pathogens including Hepatitis A, Hepatitis C, and HIV can be found in the area where the body was found including the floors, walls, mattresses, and furniture. 
  • Along with the physical health risk of individuals cleaning up after a death has occurred, there is also the mental health risk if the person was a loved one. The psychological damage should not be discounted. 

PPE & Clean-Up 

SERVPRO of Greensboro North is your area leader in human waste clean-up including crime scenes and biohazard remediation.

  • Each of our crew members is equipped with the necessary PPE to complete the biohazard remediation process including hazmat suits, goggles, respirators, and disposable gloves. 
  • Adding to the IICRC training, biohazard remediation equipment, and readiness our team possesses; SERVPRO has industrial-grade chemicals to properly disinfect and deodorize your home. A decomposing body can also leave a foul smell in your home which may harm the potential resale value. 

If your home or business is in need of one of our other services whether for fire, water, flood, mold, or storm damage; call the experts today – SERVPRO of Greensboro North, (336) 379-1772. 

References

https://www.cdc.gov/healthywater/global/sanitation/workers_handlingwaste.html

https://www.osha.gov/bloodborne-pathogens

Emergency Water Cleanup In Summerfield

10/29/2020 (Permalink)

Your basements flooded after a heavy rainstorm or your toilet overflows after one too many flush attempts. In both emergency scenarios, it’s critical that a professional water cleanup crew responds swiftly to mitigate the damage. SERVPRO of Greensboro North is equipped and ready to assist you with your water cleanup. Offering 24/7, 365 emergency services we understand the inconvenience of a water loss and are committed to helping you resume your normal life. 

From the moment you call our office, you’ll speak with one of our knowledgeable staff members who will guide you through the next steps in the process. Our staff members are experts in cleanup and restoration for water damage as well as the other essential services our team provides to the Summerfield community. 

The SERVPRO Production Team is made up of a dedicated team that will arrive on the scene to begin the process of resolving your water loss. Each member of our production crew is trained in the best mitigation and remediation tactics for water losses that have happened in your basement, attic, bathroom, kitchen, etc. 

If your home or business is in need of our services whether for fire, water, or mold damage; perhaps even deep cleaning services, call the experts today – SERVPRO of Greensboro North, (336) 379-1772.

SERVPRO Is Committed To Keeping Our Employees and Customers Safe

8/7/2020 (Permalink)

The SERVPRO of Greensboro North team is doing our part to protect the residents of Greensboro during the COVID-19 Pandemic. Through the North Carolina stay-at-home orders and into reopening we’ve continued to provide our essential services to the surrounding community. 

SERVPRO’s commitment to keeping our employees and customers safe is critical to all of us working together to defeat this virus. Our office staff is including in their screening questions; have you or anyone in your household recently tested positive or been exposed to someone who has tested positive for coronavirus? All in an effort to protect our employees and other customers from exposures to the disease. 

SERVPRO’s Production Technicians and Sales/Marketing Representatives are also adhering to CDC Guidelines and established protocol when meeting with customers out in the field. Each is required to wear a face-covering while onsite and disposable gloves. Their temperatures are also checked each morning daily before going to a customer’s home or place of business. 

If your home or business is in need of our services whether for fire, water, or mold damage; perhaps even deep cleaning services, call the experts today – SERVPRO of Greensboro North, 336-379-1772.

We’re Here & Ready To SERVE

4/3/2020 (Permalink)

Yes We're Open sign in white letters with green background and servpro logo Yes We're Open

The last few weeks have been unprecedented and stressful with families doing their best to navigate the COVID-19 public health crisis. In times such as these, it is more important than ever that we come together as a community to support one another during this time of need. Students are now online learning and adults are working remotely if they have the ability to. Know that the SERVPRO of Greensboro North team is still operational and actively serving the residents of Greensboro and the surrounding community.

We’re continuing to offer our services in fire, water, and mold damage remediation and mitigation. Whether it’s a fire that causes smoke damage in your kitchen. An overflowing tub or sink that causes standing water in your bathroom, or mold damage that you’ve never noticed until now. With more people at home now the likelihood of unfortunate incidents may increase and we want to ensure you that we’ll be here one you need us.

Our production technicians are also taking extra precautions during these precarious times. They are now wearing masks and disposable gloves when entering people’s homes or places of business. They’re also regularly disinfecting their company vehicles.

If your home or business is in need of our services whether for fire, water, or mold damage; perhaps even deep cleaning services, call the experts today – SERVPRO of Greensboro North, (336) 379-1772.

SERVPRO of Greensboro North is Here to Help during this time of need

3/20/2020 (Permalink)

grey viruses in molecule form with a purplish/burgundy background and SERVPRO logo COVID-19 molecular setup

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. Our local SERVPRO has experience in resolving biohazard situations and has also received certifications from the IICRC. 

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. Here at our local SERVPRO of Greensboro North we’ve partnered with authorities when encountering such situations. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, ad tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Greensboro North,  (336) 379-1772.

Proper Cleanup and Disinfectant Procedures For Your Home or Office

3/16/2020 (Permalink)

In recent weeks the CDC has reported increasing cases of COVID-19 impacting the United States. COVID-19 is a respiratory disease that is spread mainly from person to person through respiratory droplets from people who are already infected. During these stressful times it’s critical you take steps to reduce the likelihood of yourself or love one’s becoming infected. 

Starting off from a personal hygiene standpoint remember to cover your mouth with a tissue or paper towel when you cough or sneeze. Immediately throw it in the garbage afterward. Secondly, minimize touching your face. It can be difficult to do and is often a common occurrence throughout the day, however, people seemingly become sick through touching a surface where germs are present then touching their mouths, eyes, or nose, the main entryways of the outside world into a person’s body. 

Secondly, be proactive in your cleaning habits for your home. Utilizing CDC approved disinfectants to clean kitchen and bathroom countertops is a great next step. These are high touch surfaces for people especially if you reside in a property where a lot of people are present. Cleaning those surfaces regularly and thoroughly is quintessential in your proactive efforts. 


Your SERVPRO of Greensboro North team is readily available to assess your needs if such events arise. We can be contacted at (336) 379-1772.

We're Here To Help

1/24/2020 (Permalink)

man sitting behind desk with two desktop computers taking a phone call with a window behind him. man using IP phone inside the room

While most companies close up shop for the weekend your SERVPRO of Greensboro North team is available 24/7 to assist you with your property restoration needs. It’s critical when damage does happen to your property to reach out for assistance immediately rather than allow it to accrue more harm. A lot can happen in just a few days after damage occurs on your property. 

In the case of water damage, waiting to access the situation may result in mold, disfigured doors, and rusting of metal to name a few possibilities. Fortunately, members of the SERVPRO of Greensboro North staff are on call even when office hours are closed to aid you in determining the best solution for your circumstances. Our staff are industry certified and have multiple years of experience in the field to provide you with the best information to help you make an educated decision. 

If you’ve experienced a fire and fire damage to your business or home, then call us at SERVPRO of Greensboro North. We can be reached at (336) 379-1772.

Don't Neglect Your Carpets This Winter Season

1/22/2020 (Permalink)

SERVPRO employees in company polo and khakis, wearing company hats, cleaning tan carpet with vacuum. door open on the left. SERVPRO employees cleaning carpet with commercial vacuum

Winter is here as the shortest day of the year in terms of daylight has come and gone. With your list of things to do growing ever longer and longer, one thing to not forget is the carpet flooring of your property. Whether it’s your home or business continuing to maintain your carpet especially with the increased traffic the holiday season brings is important to the entire aesthetic of the interior of your property. Going into any business whether it’s a clothing store or recording studio, the carpeting adds to the overall theme of the room. Keeping it a priority in your overall property maintenance is a point not to be left off your to-do list. With that being the case your SERVPRO of Greensboro is well-equipped with industry-grade tools to strengthen the longevity of your carpet.  

While it’s great to plan for your carpet to get professionally cleaned once a year; regularly cleaning the carpet of your business is a good avenue for keeping a pleasing aesthetic. Simple things such as vacuuming periodically and if damage occurs, whether it stains, or deleveling of the carpet are best to be dealt with swiftly rather than allowing them to fester. Specifically for businesses that receive a great amount of traffic from consumers, or visitors may want to rearrange furniture every few months to allow carpeting to breathe. 


If you’ve experienced a fire or water damage to your business or home, then call us at SERVPRO of Greensboro North. We can be reached at (336) 379-1772.

Behind The Scenes We're Just Like You

12/19/2019 (Permalink)

head shot of SERVPRO employee with blond hair and blue eyes. Ashly Crockett, Director of Sales and Marketing

SERVPRO of Greensboro North works with people during some of the most trying moments of their lives. Property damage can be stressful and finding a proper firm to restore it to its prior condition can be a headache. Being aware of that we do our best to provide exceptional customer service to help relieve the pain of unfortunate circumstances. Whether it's communicating on the phone, through email, or in-person; each SERVPRO of Greensboro North employee on the receiving end of the conversation strives to be as professional as possible. 

Maintaining our professionalism is of our utmost importance. With that being the case we try to have fun too! With the holiday season upon us, here is our Director of Sales and Marketing, Ashly Crockett, reflecting on childhood and now adult memories of Christmas. 

My favorite Christmas memory was with my dad when I was about 8 years old. My sister and I used to go to the Christmas tree farm with our dad every year. One year I picked out a tree and said “oh daddy, isn’t it the most beautiful tree in the whole wide world? He said “absolutely” and bought it and loaded it in the back of the truck and brought it home and put it in the tree stand. He said we would decorate it on Saturday. Saturday came and we decorated the tree and I thought it was the most beautiful tree ever. It wasn’t until many years later (I was an adult) I found out my dad went back to the Christmas tree farm while we were in school and got a bigger, less Charlie Brown looking, beautiful Christmas tree and brought it home and replaced the one I picked out and never told me and for years let me believe that I picked out the most perfect tree our family ever had.

My next favorite Christmas memory came when I was a teenager. My sister and I would still wake up early to rush downstairs to see what “Santa” brought us. One particular year he brought us luggage. We laughed and laughed and thought it was the most ridiculous gift because what 14 year old was interested in luggage? When mom and dad woke up we of course told them thank you and that we had been laughing about it. They asked if we opened the luggage and we laughed and said no. When we opened it we found out that we were going on a cruise as a family. It was one of the best vacations we ever went on as a family. It's one of the reasons I now live for memories over things.

Expertly Trained and Industry Certified

12/10/2019 (Permalink)

IICRC Certified Firm logo and circular dots that combine to create a sphere.. IICRC Certified Firm logo.

The SERVPRO of Greensboro North team features a well-trained staff of professionals ready to assess the situation that you are presently experiencing and deliver quality service to provide an above satisfactory result. Whether experiencing a fire, water, or storm damage our SERVPRO team is ready to assist you throughout the process. Equipped with training and certification from the Institute of Inspection Cleaning and Restoration Certification which is the industry standard for tried-and-true methods.

IICRC, as it is better known by, provides certifications and standards for companies and contractors in the property restoration industry. Including fire, water, and storm damage to cleaning services for carpet as well as upholstery. Choosing a company that is certified by the IICRC and has trained its workers in the respected practices is paramount to ensuring your situation is resolved with the highest priority. 

The training and certifications received by the SERVPRO of Greensboro North team are not singular occurrences, but a reoccurring set of modules and test to prepare our team to best serve you during one of the more difficult points in your life.

SERVPRO Facts

10/31/2019 (Permalink)

SERVPRO logo, SERVPRO employees with SERVPRO equipment At SERVPRO of Greensboro North we highly trained technicians and state of the art equipment
  1. When your in an unexpected emergency situation and having to look for companies who can assist you with water mitigation, mold remediation and fire restoration services then SERVPRO should be who you consider most. Don’t just take our word for it. Some facts to consider are as follows:
  1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. One of the top 10 franchises, SERVPRO has proved to be an outstanding company.
  2. At SERVPRO of Greensboro North, our owner started our SERVPRO franchise over 20 years ago. We have the experience to go along with our state of the art equipment and highly trained technicians.
  3. All of our technicians are trained and specialists in the work that they do. Training is constantly updated for them when there’s any new way in the industry to best assist our customers.
  4. We help you work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.
  5. We work quickly yet thoroughly to ensure that your home is restored, making it “Like it never happened”.
  6. At SERVPRO of Greensboro North we are here for you in case of fire damage, water damage, mold, storm damage and biohazard cleanup. Not only are we here for you but we are available 24/7 and 365.

If you experience fire damage, water damage, mold, storm damage or need a biohazard cleanup then call us, SERVPRO of Greensboro North at 336-379-1772

Why Choose SERVPRO of Greensboro North

3/12/2019 (Permalink)

At SERVPRO of Greensboro North we are here for you 24/7 and 365 days a year.

At SERVPRO of Greensboro North, we have been proudly serving the Triad for 20 years. Our franchise is owned and operated by Britt and Stacy Holcomb. Britt has always been in restoration and has been with SERVPRO for 25 years! 

Due to experience our franchise location trains and teaches other SERVPRO franchise owners and technicians in the remediation process. 

At SERVPRO of Greensboro North, we are very involved in the community especially with helping to bring knowledge of Fire Safety. We work very closely with our local Triad Fire Departments and also with the local Triad Police Departments. We organize and host events each year to help promote Fire Safety and to bring the community together with our local Fire and Police Departments.  

At SERVPRO of Greensboro North, our fast response time and our highly trained technicians are what you can rely on in case of Water Damage, Fire Damage, or Mold. At SERVPRO we get the job done quickly yet thoroughly. 

We have a close and good standing with many local insurance agencies that refer us to their clients. At SERVPRO we take photos for you if any and all damages to your property and belongings. We go in to not only remediate your property, but to recover, salvage and restore your items. Any damages and items that are not salvageable are properly disposed of by us and insurance is notified of your damages and your losses. 

At SERVPRO of Greensboro North we are here for you with our 24/7 emergency service for emergency water restoration services, fire remediation and mold remediation. At SERVPRO our highly trained and skilled technicians have the experience and expertise to help make it “Like it never even happened.” Let us be there for you if you are in need of our services. Just call us at 336-379-1772 

Why You Should Call SERVPRO to Remove Mold

12/19/2018 (Permalink)

Mold can spread rapidly

Cleaning up the mold involves identifying any and all the areas of your home that are growing mold. These areas are usually exposed to high levels of humidity or wetness, and cleanup may require building materials to be replaced. It is often likely that the walls need to be opened in certain areas in order to clean up mold growth within the walls. The area should be repaired with brand new materials in an effort to not reintroduce the mold spores.

If you are doing the cleanup yourself, the dangers of black mold increase during the cleanup process since you will be increasing your exposure to the mold. It is extremely necessary to take precautionary steps in order to prevent cross contamination and in order to minimize your exposure. Wearing goggles, a mask, and other protective clothing can help you to avoid exposure to the spores. However, this type of remediation is best left to the professionals.

If you want to be safe, we recommend hiring professionals like us at SERVPRO Greensboro North. We have the experience working with mold removal. We can be reached 24/7 and 365 days a year at 336-379-1772.

Our Certified Technicians go Through Many Training Processes

12/5/2018 (Permalink)

The Institute of Inspection Cleaning and Restoration Certification sets standards and certification for inspection,cleaning, and restoration

SERVPRO Industries, Inc., has been established since 1967 and has redefined the mitigation and restoration industry. 

All SERVPRO employees go through several different training processes in the following:

•Crew Training

•Fire Restoration

•Water Restoration

•Carpet and Upholstery Cleaning

Certification is awarded after successful completion of course materials and an examination. 

At SERVPRO we also train our technicians to be IICRC certified through the IICRC Training Program. IICRC stands for The Institute of Inspection Cleaning and Restoration Certification which sets standards and certification for the inspection,cleaning, and restoration industries. An IICRC certification helps to identify the most skilled, highly trained and dedicated technicians and businesses in the field. IICRC trained professionals are able to set themselves apart from others in the industry. Due to training, experience, and comprehensive examinations that set the highest standards in:

•Fire Restoration

•Water Restoration

•Carpet Cleaning

•Upholstery Cleaning 

•Applied Structural Drying 

SERVPRO is an approved IICRC Training School that offers year-around classes in each of those categories. SERVPRO even has its own Applied Structural Drying Training Facility. 

When you choose SERVPRO for your Water Damage, Fire Damage, Mold Remediation, Storm Damage or Cleaning we will make it Like It Never Happened. We can be reached 24/7 in order to assist you. Just give us, SERVPRO Greensboro North, a call at 336-379-1772 

Why You Should Choose SERVPRO after Water Damage Occurs

12/4/2018 (Permalink)

Water Damage Happens Quickly

Everyone on our team at SERVPRO are trained to clean and restore your home or business after it's incurred damage from a storm, water leak or flooding. 

We take many steps when cleaning and restoring your home or business after incurred water damage such as:

- Identify the Source/ Type of Water

- Measure Temperature and Humidity for Drying Analysis

- Survey the Extent of Damage and Inspect the Premises for Hidden Moisture

- Perform Emergency Water Extraction

- Move and Block furniture and Contents

- Inspect Carpet Pad/Carpet and Provide Service

- Apply Necessary Treatments (Disinfectants/Deodorization)

- Utilize Advanced Drying and Monitoring Equipment

- Dispose of Refuse

All of our technicians are IICRC certified and have extensive knowledge about our services and equipment. At SERVPRO we Make It Like It Never Happened. If you experience water damage call SERVPRO Greensboro North at 336-379-1772

Got Mold? SERVPRO Can Get Rid of It

12/4/2018 (Permalink)

Mold isn’t always visible

Everyone on our team at SERVPRO are trained to clean your home and business to free it from mold and harmful mold spores. At SERVPRO our team will inspect your property looking for any visible signs of mold. Since mold can also hide out of site, our technicians also use technology and equipment specifically used to detect mold and hidden water sources. Once they locate mold, they’ll use procedures in order to contain it and to prevent it from spreading further. If necessary our technicians will isolate the contaminated area with physical barriers and negative air pressure in order to keep mold spores from spreading during the cleanup.  They will use equipment in order to capture microscopic mold spores out of air while the mold remediation is in process.

The type of mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. At SERVPRO we use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. If necessary we will remove mold-infested porous materials, like drywall and carpeting in order to remediate heavy mold growth. If any of your furniture, decorative items, curtains, clothing, and other restorable items are affected by mold we will clean them by using a variety of cleaning techniques. Our technicians are also trained to remove odors and deodorize.

Depending on the level of mold, restoration may involve minor repairs such as replacing drywall, painting, and installing new carpet. It may also entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Why You Should Call In A Fire Damage Expert

10/31/2018 (Permalink)

At SERVPRO our certified professionals are here to clean up your fire damage

Always Call an Expert

A fire has swept through part of your home and you are now at a loss in more ways than one. It can be very overwhelming, stressful and devastating when there is damage to your home. It is always tempting to get in there to recover items and to want to start the cleanup process immediately. However, if you’re wondering what to do after a fire, the best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires specialized tools and knowledge that only a certified professional like those at SERVPRO can provide.

A trusted certified professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible. At SERVPRO our mission is to make it like IT NEVER HAPPENED.

It’s important to remember that as anxious as you are to recover items and have the cleanup process started, that you should never ever reenter a home until it has been cleared by the fire department or other local officials. This is for your safety, your health and the safety of others.

SERVPRO Greensboro North, Burlington and Kernersville are here for you. We are available 24/7 at 336-379-1772. If you experience a fire please call us to help. We will walk you through the process and then once the home has been cleared by the fire department or other local officials, we will get in there to restore it like new.