What our Customers say...


Cathy Coble and the guys at SERVPRO were great!! We had a big loss (tree fell on house during hurricane Michael) and they helped us every step of the way. I couldn't ask for a more professional team!

I own a commercial property....a 3 story unit...I had a commode that malfunctioned on the third floor and of course I was gone for the weekend, I walked in Monday morning to water everywhere...I called SERVPRO because I had heard good things about them! Well...they were out here within a couple hours and were outstanding!! They immediately started sucking the water out, they got the contents and were able to save most of them!! I was impressed by their attention to detail and their professionalism! I have used other companies and they have shown up not prepared at all....wearing shorts and appeared to be inebriated!! Needless to say...SERVPRO is now my number one company to call!! I even had them clean my ductwork!! My office feels like a brand new place after they got done!!!

Renee and Marco came by as promised during the time slotted and immediately got to work after our kitchen was flooded. These two made my husband and I feel comfortable with the process of ripping our kitchen floor apart after they tested to find it very wet. They walked us through every step of their process and was so helpful in moving and clearing all obstacles in their way. We feel so lucky to have had these two come to our aide during this tragedy in our home.

Worked with SERVPRO recently and they were great! Brady Woods was very knowledgeable and an awesome person to work with!

Brady is very professional, he explained everything thoroughly and repairs we done timely. Very professional

Renee has been very professional and helpful

Renee and Josh were very professional and worked hard tearing out materials from water damage at my home. They were neat and informative throughout the process. I appreciate their efforts and especially Renee working through estimates and my questions. Very respectful and compassionate and I'm glad I chose SERVPRO.

The service they provided is top-notch, fairly priced. Renee has been very helpful and professional. If you need a home replace-related service, look no further. - Chuck W.

My experience with Renee was wonderful!

SERVPRO had the task of a mold cleaning of the whole house. Duct work, house cleaning and carpet cleaning. Josh worked efficiently and in a steadily paced manner. I was informed and briefly given a description of the process and what was going to be done. SERVPRO and Josh did an upstanding job and I would recommend calling this company.

Mike and Renee were great from day one and did a great job. Will request them for any future services. If they are indicative of SERVPRO, then this is a great company.

Mike and Patrick were great and very helpful with our basement flooding. Very quick response and very efficient.

Austin and Joshua did a fabulous job for us. They were very thourough, respectful and showed up on Christmas Eve with a great attitude. We will definitely call you guys again and you can depend on referrals from us.

Great work from Mike and Patrick

SERVPRO had the task of a mold cleaning of the whole house. Duct work,house cleaning and carpet cleaning. Josh worked effecintly and in a steadily past manner. I was informed and briefly describe of the process and what was going to be done. SERVPRO and josh done a upstanding job and I would recommend calling this company.

Terry and Josh were in charge of cleaning my home after a fire inside my kitchen. They explained every step that they were going to take with the cleaning process. They worked hard and scrubbed harder to try and get the sutt off my ceiling and walls. I would definitely recommend them and SERVPRO as a company.

Austin come to my home and saved my life no one would come out to help me put a tarp on my home but I called SERVPRO and the min house came to my home he greated me with a smile and was well mannerd he has put a sign of relief thank you SERVPRO

I had the pleasure of having Terry and Patrick do the work on my home. They have an amazing work ethic and positive attitudes even when the hardwoods gave them a difficult time.

Today Jeff and Brady came to my home to go through and determine the work that needs to be done and the cost of repairs after my water damage that SERVPRO had taken care of in December. Both gentleman were very professional and very through in listing everything that needs to be done to get me back to "Like it never even happened." I had lots of questions, which were answered. I look forward to working with them getting repairs made. Also, I would like to thank Heather, Misty, and Mary whom I have not met but have had the pleasure of talking with over the phone since my damage occurred. They have been most helpful, and Mary, especially, was very reassuring to me about some concerns I had about the insurance, etc. SERVPRO definitely has a terrific staff of employees!!

SERVPRO is an excellent company to use, Austin and Mitchell came by about a month ago to check on some equipment we had at our house, they seemed very professional and just knew how to keep a smile on my face, highly recommend this company.

I found the staff and technicians to be courteous and helpful. Overall I am satisfied with the work they had to do for me. 

Everything was very satisfactory. Thanks

Five Stars!

I think Austin and Patrick had excellent customer service & very well mannered

Terrific Techs! Terry and Josh were my technicians today, and before they arrived I was afraid I was going to have to have my carpet replaced, which also would have meant moving all the furniture, etc. Terry informed me immediately they could get the carpet up to remove the padding without having to cut the carpet into sections. What a relief!! Both gentleman worked in a very professional manner to get the machines set up, etc. The vinyl in my bathroom did have to be removed, and Terry graciously got a piece out of his garbage bag so I could match it up at Carpet One. I had what must have seemed a zillion questions, and Terry graciously and patiently answered each one. It is obvious both guys realize the stress that water damage has on their clients, and they treated me with respect and concern. I would definitely recommend SERVPRO and Terry and Josh. Thanks, Guys!!

A burst pipe resulted in a flood which required considerable cleaning up and repair. I have zero experience of such things, this was my first flood and my first insurance claim.

The insurance company suggested SERVPRO so I called them and they arrived the next day to begin drying the place. I also agreed to let them take care of the repairs and restoration. While some mistakes were made by them or their subcontractors in the process, they made everything right in the end and I got the impression from the man in charge of restoration (Chad - good guy) that they wanted to do a good job and not get paid for anything they'd not done properly.

I hope to never need such a service again, but if I did, I'd have no objection to calling them again.

I was impressed by their technicians that helped with restoration after I had a fire.

I will recommend their services. They did a great job on removing mold from my home.

Very pleased with SERVPRO staff and the work they did to remove mold for me.

We were satisfied with everyone at SERVPRO and with everything they did. Would recommend.

Rack Room Shoes needed SERVPRO to come in. Another job well done. SERVPRO has done many jobs at the mall.

On a scale of 1-10 we give them 10's for everything

I am satisfied with their services. I had fire remediation. Everyone was nice and professional. Did a good job.

Everyone I spoke and those who assisted me were helpful and attentive. I would use this SERVPRO again if I have another damage that needs restoration.

I felt the SERVPRO technicians were fast, nice and attentive. The office staff was helpful.

Thank you for being professional and friendly. I have forwarded the contract to Emily for her to fill in the blanks about her personal property and special areas that may need attention. I will send the completed contract to you as soon as I hear from her. You are making this experience lighter. Thank you for sharing my burden! 

Thankful for the response efforts of this company. Outstanding restoration company that will certainly do everything for 100% satisfaction.

Quick response and happy customers. That's what counts!

SERVPRO is amazing! Great customer service. Their staff is filled with the sweetest people!

With the storm passing through our area recently, our neighbor's "SERVPRO of Greensboro" has been on the move! Thank you for all of your help and hard work. You have made the recovery easy and quick for our Insured's.

compassionate and reliable in trying times. Thank you

My water damage happened in March; my insurance company referred me to SERVPRO. Extremely grateful that they did. The entire process was tedious, exhausting, and being without a large portion of my home for several weeks was a nightmare. SERVPRO of Greensboro really helped, I spoke with the ladies in the office almost everyday, they were always available to answer questions or to explain next steps. The technicians that came out were efficient and did a wonderful job; I cannot thank them enough. I used this company from start to finish; repairs were done in a snap. I really can't say enough great things about this company. Kudos to whomever is in charge, you are running a well oiled machine. Will refer with no hesitation!!

We send a lot of our insurance claims to this SERVPRO branch. They always do a great job at taking care of our clients & putting them back just like they were before they had a loss.

Cathy Coble is the best there is! If you have any type of issue she will be the first one out helping you get your life back together. I ALWAYS recommend SERVPRO of Greensboro North!

Great service and attention to detail!

Happy with service

The actual work done by the SERVPRO team was satisfactory; we had a water heater leak in our basement that affected carpeted areas that needed to be dried. In order to get the job done properly, I elected to have an emergency/priority crew come to service the basement rather than waiting a week for an estimate since I didn't want mold and mildew to start growing.I would say that if you have a major project that your homeowner's insurance is going to cover, then SERVPRO is a good choice. 

I am very fortunate to have worked with SERVPRO when I had a fire at home. I would recommend their services to anyone.

Fast and friendly service you can depend on!

fast reliable service, very knowledgeable, trustworthy, easy to work with, does a great job on getting you back to normal and explaining the process so you understand, highly recommend

Mary, Mike and the team at SERVPRO of Kernersville have helped us so much during these last two hurricanes. Highly recommend them for flood clean up.

We would use them again if we needed to. Satisfied with their work and service.

They were nice, prompt and attentive. I will recommend them.

Overall, I am completely satisfied with the SERVPRO service at my home.

I was completely satisfied. I would recommend SERVPRO to my friends, family, and colleagues.

I was confident in the knowledge and professionalism of the SERVPRO teams on-site personnel who performed the services.

Was very satisfied with my SERVPRO experience. The crew was prompt, courteous and attentive to my concerns.

I felt confident that I would be taken care of the entire time through the loss and damage restoration process.

Overall, very happy! Faye in the office has been excellent!! 

SERVPRO was prompt, courteous, helpful throughout the duration of the job.

Overall, I am completely satisfied with the SERVPRO service at my home. 

Thank Goodness for these people! We don't know what we would have done without them.

I have been more than pleased with the knowledge and professionalism of everyone who has been in my home. An unfortunate occurrence turned into a pleasant experience. Everyone who came into my home became friends.

SERVPRO was very nice to work with. Thanks for all the help!

Everyone was nice and courteous. Thank you!

I was very pleased. When they said they would be there, they were there. I was lucky I chose them.

Mike and Corey were very helpful and did a wonderful job. I was impressed when Mike, the lead man, jumped in and helped his workers. Corey was always working hard and put in extra time to make out experience less stressful. These two gentleman were outstanding in their work ethic.

Everyone was very professional and friendly! It made us at ease, in a crisis situation! Thanks!

Excellent Service!  Would highly recommend their service to others.