What our Customers say...

Water Damage Testimonials

I own a commercial property....a 3 story unit...I had a commode that malfunctioned on the third floor and of course I was gone for the weekend, I walked in Monday morning to water everywhere...I called SERVPRO because I had heard good things about them! Well...they were out here within a couple hours and were outstanding!! They immediately started sucking the water out, they got the contents and were able to save most of them!! I was impressed by their attention to detail and their professionalism! I have used other companies and they have shown up not prepared at all....wearing shorts and appeared to be inebriated!! Needless to say...SERVPRO is now my number one company to call!! I even had them clean my ductwork!! My office feels like a brand new place after they got done!!!

Renee and Marco came by as promised during the time slotted and immediately got to work after our kitchen was flooded. These two made my husband and I feel comfortable with the process of ripping our kitchen floor apart after they tested to find it very wet. They walked us through every step of their process and was so helpful in moving and clearing all obstacles in their way. We feel so lucky to have had these two come to our aide during this tragedy in our home.

Renee and Josh were very professional and worked hard tearing out materials from water damage at my home. They were neat and informative throughout the process. I appreciate their efforts and especially Renee working through estimates and my questions. Very respectful and compassionate and I'm glad I chose SERVPRO.

Mike and Patrick were great and very helpful with our basement flooding. Very quick response and very efficient.

I had the pleasure of having Terry and Patrick do the work on my home. They have an amazing work ethic and positive attitudes even when the hardwoods gave them a difficult time.

Terrific Techs! Terry and Josh were my technicians today, and before they arrived I was afraid I was going to have to have my carpet replaced, which also would have meant moving all the furniture, etc. Terry informed me immediately they could get the carpet up to remove the padding without having to cut the carpet into sections. What a relief!! Both gentleman worked in a very professional manner to get the machines set up, etc. The vinyl in my bathroom did have to be removed, and Terry graciously got a piece out of his garbage bag so I could match it up at Carpet One. I had what must have seemed a zillion questions, and Terry graciously and patiently answered each one. It is obvious both guys realize the stress that water damage has on their clients, and they treated me with respect and concern. I would definitely recommend SERVPRO and Terry and Josh. Thanks, Guys!!

A burst pipe resulted in a flood which required considerable cleaning up and repair. I have zero experience of such things, this was my first flood and my first insurance claim.

The insurance company suggested SERVPRO so I called them and they arrived the next day to begin drying the place. I also agreed to let them take care of the repairs and restoration. While some mistakes were made by them or their subcontractors in the process, they made everything right in the end and I got the impression from the man in charge of restoration (Chad - good guy) that they wanted to do a good job and not get paid for anything they'd not done properly.

I hope to never need such a service again, but if I did, I'd have no objection to calling them again.

My water damage happened in March; my insurance company referred me to SERVPRO. Extremely grateful that they did. The entire process was tedious, exhausting, and being without a large portion of my home for several weeks was a nightmare. SERVPRO of Greensboro really helped, I spoke with the ladies in the office almost everyday, they were always available to answer questions or to explain next steps. The technicians that came out were efficient and did a wonderful job; I cannot thank them enough. I used this company from start to finish; repairs were done in a snap. I really can't say enough great things about this company. Kudos to whomever is in charge, you are running a well oiled machine. Will refer with no hesitation!!

The actual work done by the SERVPRO team was satisfactory; we had a water heater leak in our basement that affected carpeted areas that needed to be dried. In order to get the job done properly, I elected to have an emergency/priority crew come to service the basement rather than waiting a week for an estimate since I didn't want mold and mildew to start growing.I would say that if you have a major project that your homeowner's insurance is going to cover, then SERVPRO is a good choice. 

Mary, Mike and the team at SERVPRO of Kernersville have helped us so much during these last two hurricanes. Highly recommend them for flood clean up.

We would use them again if we needed to. Satisfied with their work and service.

They were nice, prompt and attentive. I will recommend them.

I felt confident that I would be taken care of the entire time through the loss and damage restoration process.

SERVPRO was prompt, courteous, helpful throughout the duration of the job.

Everyone was nice and courteous. Thank you!

Mike and Corey were very helpful and did a wonderful job. I was impressed when Mike, the lead man, jumped in and helped his workers. Corey was always working hard and put in extra time to make out experience less stressful. These two gentleman were outstanding in their work ethic.

Everyone was very professional and friendly! It made us at ease, in a crisis situation! Thanks!

Excellent Service!  Would highly recommend their service to others.